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As you are aware, the United States is currently experiencing an unprecedented outbreak of the respiratory illness caused by the Novel Coronavirus (COVID-19). Given the potential effect this virus may have on the healthcare system, Experienced In-Home Care and Assistance is working to ensure maximum flexibility to reduce unnecessary barriers to allow you to focus on your patients. It is important for you to know that the Centers for Disease Control and Prevention (CDC) is publishing reliable clinical guidance daily. Experienced In-Home Care and Assistance also has up to date information for beneficiaries and about its programs and response to COVID-19 on the Current Emergencies page. While we have more work ahead of us, we sincerely thank you for all that you have done and all that you will do on behalf of patients across the United States. 


Experienced In-Home Care and Assistance’s  Diligence to Patient Care

  • Registered Nurse available to help guide our decisions related to prevention and management of COVID-19.

  • Experienced In-Home Care and Assistance has implemented policies and procedures related to PPE and all medical equipment to decrease the potential for disease transmission.

  • As a company, we have implemented new ways for communication to take place within the leadership of our company to ensure that any and all important information is distributed, received and acted upon in a timely manner.

  • Experienced In-Home Care and Assistance has developed a screening process for our patients.

    • A screening tool  is used for ALL of our patients.

  • Experienced In-Home Care and Assistance has implemented a screening process that takes place daily for our employees to decrease the risk for any transmission of the disease.

  • We have developed and implemented use of Emergency Preparedness and Response Plan, created specifically for our agency based on current recommendations from the Centers for Disease Control (CDC) and the World Health Organization (WHO).

    • This is a dynamic tool that we will continue to revise and adapt as the situation evolves.

  • Experienced In-Home Care and Assistance has secured necessary supplies for infection control practices as we continue to monitor and purchase more to effectively replenish our stocks.

  • Experienced In-Home Care and Assistance has training with all employees to review our plans, discuss our specific roles, and ensure that every employee feels confident during this time to continue to provide the best care to our patients.

    • Safety, confidence, consistency, and dedication to patient care is key!

  • For patients being treated in Nursing Facilities with restricted access to outside visitors, we have implemented the following procedures:

    • Our company has developed a remote visit other than nursing, that can be done via phone with the patient, the caregiver, and with a representative at the facility that can provide information to us in order to collaborate on their plan of care.

    • The patients, families, caregivers, and physicians will be updated of any changes to the frequency or type of services we are allowed to provide.



Our dedication to our patients and family members during this time of need is our focus. We are here. Please let us know how we can help assist in any way with any patient in need during this time.


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